About Us

At Zavetra Solutions Group LLC, we believe success starts with people, processes, and passion.

Founded by Shauna Baylor, our mission is to help service-based businesses build stronger teams, improve operational efficiency, and turn every customer interaction into a growth opportunity.

With over a decade of hands-on experience in staffing, sales, and management — from managing multi-location salons to leading sales teams and streamlining operations for staffing agencies — Shauna has developed practical, real-world strategies that deliver results.

We understand that many service-based businesses have the passion and the product but often struggle with the people and processes that take them to the next level. That’s where we come in. Our approach bridges the gap between where you are now and where you want to be — empowering you to hire smarter, lead with confidence, and keep customers for life.